FAQ

Quanto ci impiega una spedizione?

Dalla ricezione dell’ordine circa 5 giorni lavorativi.

Quanto costa la spedizione?

In Italia la spedizione costa 7,9 euro.

Quanto costa la spedizione express extra europea?

Per i Paesi extra UE contattare info@calafe.it per una valutazione dei costi di spedizione ad hoc.

In quali nazioni spediamo?

Per ora spediamo solo in Italia. A breve spediremo in Europa (escluso UK).

Quali metodi di pagamento accettate?

Grazie a Stripe accettiamo tutti i metodi di pagamento.

Accettate anche Pay Pal?

Sì, sul nostro shop puoi acquistare con pay pal.

What is your online returns policy?

If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

Once returned you are entitled to receive an exchange or a refund.

We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.

How do I return an item?

To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.

Who pays for return postage?

We offer FREE return postage on all orders returned within 14 days of receipt.

Can you confirm you have received my return?

We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.